Privacy Policy
Effective date: 23 April 2025 · Last updated: 23 April 2025
1. Who we are
Haqoff ("we", "our", "us") is an AI-powered rental agreement analysis service focused on Mumbai, Maharashtra, India. We are not a law firm and do not provide legal advice. Our registered trade name is Haqoff.
For privacy-related queries, contact us at: privacy@haqoff.in
2. What information we collect
2.1 Information you provide directly
- Account information: Full name, email address, and mobile number when you register.
- Agreement content: The text or PDF of the rental agreement you upload for analysis.
- Role selection: Whether you are a Tenant, Landlord, or Broker.
2.2 Information collected automatically
- Usage data: Pages visited, features used, timestamps, and session duration.
- Device information: Browser type, operating system, and screen resolution.
- IP address: Used for geographic approximation and security.
2.3 Information from third-party services
- Authentication tokens from Supabase when you log in.
3. How we use your information
- To analyse your rental agreement and generate your personalised report.
- To authenticate your identity and maintain your account securely.
- To store your past analyses so you can access them later.
- To improve the accuracy and relevance of our AI models.
- To send transactional emails (e.g. sign-up confirmation, password reset).
- To comply with applicable laws and respond to legal requests.
We do not sell your personal information to any third party.
4. Third-party services
We use the following sub-processors to deliver the service:
| Service | Purpose | Data shared |
|---|---|---|
| Supabase | Authentication & database | Name, email, agreement data |
| Google Gemini / OpenAI | AI analysis engine | Agreement text only |
| Vercel | Hosting & CDN | Access logs, IP |
Each sub-processor is contractually bound to protect your data and to use it only for the stated purpose.
5. Data retention
- Account data: Retained until you delete your account.
- Agreement text: Retained for the duration of your account to power the "My Agreements" dashboard.
- Usage logs: Retained for up to 90 days for debugging and security monitoring.
You may request deletion of your data at any time by emailing privacy@haqoff.in.
6. Your rights
Under applicable Indian data protection law and global best practices, you have the right to:
- Access — request a copy of your personal data.
- Correction — update inaccurate or incomplete information.
- Deletion — request erasure of your account and data.
- Portability — receive your data in a machine-readable format.
- Objection — object to processing for direct marketing purposes.
To exercise any of these rights, contact us at privacy@haqoff.in. We will respond within 30 days.
7. Security
We use industry-standard measures to protect your data, including TLS encryption in transit, encrypted storage at rest, and role-based access controls. No system is 100% secure — please use a strong password and do not share your credentials.
8. Cookies
We use strictly necessary session cookies to keep you logged in. We do not use advertising or tracking cookies. You may disable cookies in your browser settings, but this will prevent you from staying logged in.
9. Children
Haqoff is not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has created an account, please contact us immediately.
10. Changes to this policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a prominent notice on the platform. Continued use of Haqoff after changes take effect constitutes acceptance of the updated policy.
11. Contact
For any questions about this Privacy Policy, please contact:
Haqoff
Mumbai, Maharashtra, India
Email: privacy@haqoff.in